Showing posts with label manual tray. Show all posts
Showing posts with label manual tray. Show all posts

Monday, June 21, 2010

Print jobs are always sent to manual feed tray

My housemate bought a mono laser printer a few days ago for their office. An issue arose was that some documents were always sent to the manual feed tray of the printer for printing. It would be a nightmare when the document is long, since the printer requires one paper at a time. He claimed they never had such problem before, and drew a conclusion the new printer was a crap.

Ok, I admitted that their new printer was cheap, may not be capable of their need. Firstly, I asked him to check printer configuration. It seemed all settings were correct and the document was sent to another tray other than the manual tray. Then I recommended them for a refund. Unfortunately, the receipt was damaged in one day after installation.

I had no idea what happened but searched the Internet and no similar problems were found relating to this printer. Did it imply there was a bug in the printer driver? I went to his office and checked, it was the newest driver which should be fine.

Suddenly I realised that one could set the paper source in the word document too. I opened the window for Page Setup in Word, and switched to Paper tab. Problem found! The paper source of both first page and other pages were set to manual feed. I changed it to automatically select and it worked.